FAQs

 

Are your boxes suitable for food allergy sufferers?

Unfortunately not. A full list of ingredients and allergens are included within each product page.

How long after ordering will my box arrive?

We aim to despatch all boxes within one working day. Our boxes are sent by Royal Mail Tracked 48 delivery.

How much do you charge for delivery?

The delivery charge is included in the price of the treat box. There is no additional charge for delivery.

Where do you deliver?

We deliver to everywhere in mainland UK (anywhere treated as the UK by Royal Mail).

I have a recommendation.

Great!  We're always happy to hear feedback on how we can improve.  Please contact us at hello@nibulatreats.co.uk or via our Instagram or Twitter accounts (@nibulatreats).

I have a problem with my order...

Sorry to hear that.  Please email hello@nibulatreats.co.uk and we will respond as soon as we can, but in any event within one working day.