FAQs

What's in a Create Your Own Surprise Box?

Our Create Your Own Surprise Gift Boxes contain a mix of chocolates from a range of popular, well-loved and quality high street brands. Our stock includes treats from Cadbury, Lindt, Milka, Mars Galaxy, Kinder and many more.

Which brands can I expect in my Create Your Own Surprise Gift Box?

You can expect treats from a range of popular, well-recognised and quality high street brands. With our Create Your Own Surprise boxes, we can't tell you exactly which brands will be featured in the box you order. However, you can tailor the box so that a particular brand or type of chocolate is excluded by using the drop-down menu provided.

Are your boxes suitable for food allergy sufferers?

Unfortunately not. And whilst our Create Your Own Surprise boxes can be customised to remove products containing whole nuts or nut butters, they are still not suitable for those who suffer from nut allergies.

How long after ordering will my box arrive?

We aim to despatch all boxes within one working day. Most of our boxes are sent via 1st Class Royal Mail Signed For.  Not Quite Perfect boxes are sent by 2nd Class.

How much do you charge for delivery?

The delivery charge is included in the price of the treat box. There is no additional charge for delivery.

Where do you deliver?

We deliver to everywhere in mainland UK (anywhere treated as the UK by Royal Mail).

I have a recommendation.

Great!  We're always happy to hear feedback on how we can improve.  Please contact us at hello@nibulatreats.co.uk or via our Instagram or Twitter accounts (@nibulatreats).

I have a problem with my order...

Sorry to hear that.  Please email hello@nibulatreats.co.uk and we will respond as soon as we can, but in any event within one working day.