FAQs

What's in a typical treat box?

Each of our classic treat boxes contain a surprise mix of treats from across a range of popular, well-loved and quality high street brands.  Our chocolate stock includes treats from Cadbury, Lindt, Milka, Mars Galaxy, Kinder and many more.  Our sweets stock includes treats from Haribo Maoam, Swizzels, Barratt, Maynards and many more.

Our limited edition boxes, such as our Christmas chocolate treat box contain a pre-selected range of treats.  Details can be found on the relevant page.

What is the minimum weight of each treat box?

The minimum weight of the contents depends upon which treat box you order:

Milk chocolate treat box - 750g
Dark chocolate treat box - 650g
Sweets treat box - 750g
Vegan treat box - 550g
Christmas chocolate treat box - 550g

Which brands can I expect in my treat box?

You can expect treats from a range of popular, well-recognised and quality high street brands.  With the exception of our limited edition boxes, we can't tell you exactly which brands will be featured in the box you order.  However, with our milk chocolate, dark chocolate and sweets boxes, you can choose not to receive one brand of chocolate by using the drop-down menu provided.  You can get a idea of what we include in our boxes by checking out our Instagram page (@nibulatreats).

Are your boxes suitable for food allergy sufferers?

Unfortunately not.  And whilst our milk and dark chocolate treat boxes can be customised to remove products containing whole nuts or nut butters, they are still not suitable for those who suffer from nut allergies.

How long after ordering will my box arrive?

We aim to despatch all boxes within 24 hours, or 48 hours if your order is placed on a Saturday or Sunday.  Our boxes are sent via 1st class Royal Mail signed for, who aim to deliver the next working day.

Who delivers your treat boxes?

Our boxes are sent via 1st class Royal Mail Signed For, so need to be signed for on arrival.

How much do you charge for delivery?

The delivery charge is included in the price of the treat box.  There is no additional charge for delivery.

Where do you deliver?

We deliver to everywhere in mainland UK (anywhere treated as the UK by Royal Mail).

I have a recommendation.

Great!  We're always happy to hear feedback on how we can improve.  Please contact us at hello@nibulatreats.co.uk or via our Instagram or Twitter accounts (@nibulatreats).

I have a problem with my order...

Sorry to hear that.  Please email hello@nibulatreats.co.uk and we will respond as soon as we can, but in any event within 24 hours.